Q: Are all masks compatible with all CPAP machines?
A: Most CPAP masks and tubing have universal 22mm connectors compatible with machines from all major brands including Resmed, Philips Respironics, Transcend, React, and more; so for the most part YES all masks are compatible with all machines.

There ARE a few exceptions though. Specifically Resmed's AirMini Travel CPAP uses a proprietary connector which is not compatible with all masks. If you're using an AirMini you will either need to purchase a specially designed mask or use an adapter -- like the ZephAir CPAP Mask Adapter -- to ensure compatibility.

Q: My new mask won't attach to my CPAP tube. What's wrong?
A: As mentioned above most CPAP masks and tubes include universal fittings. There may be a hard plastic adapter stuck inside your tubing from a previous mask. Once this additional piece is removed from the tubing, you should be able to fit the new mask in place with no issues. To test if there's an adapter stuck in your old tubing, squeeze the end of your tube. If you can squish the rubber end cap together then there is nothing stuck in the tube and the new mask end should just slide right in. If you can't squish the rubber end cap, it is likely a piece of the plastic swivel from your old mask is still in there. If you remove that swivel the new mask should fit in without any problems. (Sometimes connecting your old mask again will give just enough leverage to help remove the adapter that is stuck inside.) Click here for a quick video demonstration!

Q: Can I plug my CPAP machine into an extension cord, surge protector, or power strip?
A: No, CPAP machines should be plugged directly into a grounded wall outlet. Extension cords, power strips, multiplug connectors, and surge protectors should not be used.

Q: Can I travel with my CPAP machine?
A: Absolutely! Most CPAP machines are pretty small and come with bags suitable for travel. If you travel frequently, or are traveling completely off grid, specially designed, ultra-light travel CPAP machines with battery pack options are also available.

When traveling with a CPAP, it's important to consider power options and supply needs. Most CPAP machines include universal power supplies that function properly at different voltages around the world. For travel outside of North America you may need an international plug adapter, like those available for purchase in most airports, to switch your US plug to a configuration suitable for your travel destination. If you're traveling away from fixed power sources -- like on a plane or camping -- consider a CPAP battery pack or DC Power Cord. And if you're going to be away for more than a few weeks consider whether you'll need to bring backup filters, tubing, masks and other supplies.

Q: I'm having trouble getting used to wearing my CPAP mask. What can I do?
A: This is a really common problem for lots of new CPAP users, and for experienced users switching to a new mask, but with a bit of effort it's usually easy to solve! Start by wearing your mask, without the hose or CPAP connected to it, for short periods while you're awake -- for example, while watching TV or even puttering about the house -- just to get used to how it feels. Then, try wearing the mask with the hose connected and the machine turned on during the day while you're relaxing on the couch or watching TV. Once that feels comfortable move to the bedroom and start to use the mask as part of your regular evening routine. You might also want to spend some time awake in bed with the mask on while reading or relaxing before you fall asleep. Stick with it consistently for several weeks to give yourself time to adapt. It may take time; but it'll be worth it in the end!

Q: How can I reduce or eliminate dry mouth when using my CPAP machine?
A: There are many ways to help reduce and eliminate dry mouth during sleep therapy. Try increasing humidity, adding a heated tube, reducing mask leaks, switching to a full face mask or using a chinstrap...

• Increase Humidity: Most CPAP machines come with or support a heated humidifier that adds moisture to the therapy air to help keep your mouth and throat from drying out. If your machine has a humidifier, try increasing the humidity setting gradually until sleep feels comfortable. (Increasing humidity too much or too quickly can cause condensation, or rainout, in the tube so try to avoid that.) 
• Add a Heated Tube: Many modern CPAPs have the option of heated tubing which helps maintain air temperature, and prevent moisture from condensing between your machine and your mask, which keeps your airway and mouth more hydrated and comfortable.
• Reduce Mask Leaks: If your mask isn't fitted properly your machine may be increasing airflow to compensate for leaks and that increased airflow may be causing dry mouth. Reducing leaks will therefore help reduce dry mouth. Win win!
• Keep Yourself Hydrated: If your mouth is a bit dry at night before you start sleep therapy, it's only going to get worse during the night. Make sure to drink plenty of water throughout the day and avoid alcohol, caffeine and smoking before bed as these can all worsen dry mouth.
• Additional Tips: If the steps above don't help, talk to your sleep specialist about switching to a full face mask or adding a chinstrap to help keep your mouth closed during therapy.

Q: My mask irritates my skin. Is there anything that can help?
A: Make sure you wash your mask cushions every day and let it air dry completely before the next use. We recommend washing with a mild liquid soap, or baby shampoo, that is dye and fragrance free. In addition wash your face with a mild soap before you go to bed and avoid applying any lotions or serums. In addition make sure you change your mask cushion regularly. Cushions are made of very delicate materials and will wear out and lose elasticity quickly which can lead to pinching, leaks and other problems. Click to watch one of our respiratory therapists discuss this issue.

Q: How do I eliminate strap marks on my cheeks, and red marks on my nasal bridge  in the morning?
A: It may not be possible to entirely eliminate strap masks; but you can reduce them by loosening your headgear straps. Many people over-tighten CPAP masks in an effort to eliminate leaks; but over-tightening often makes leaks worse and can even make therapy painful. CPAP mask cushions are designed to conform to your face and rest lightly on the skin while being filled with therapy air. Try loosening your headgear straps a bit, while lying down and ready for sleep, to see if that helps reduce strap marks in the morning and mask leaks at night. Click to watch one of our respiratory therapists discuss this issue.